The larger investment banks also have programmes kicking off, focusing on improving front-end processes on the trading floor and they seem to be leading the way in many cases. In an Investment Bank for instance, the traders and sales people are busy individuals who are not interested in cutting cost; their working life revolves around top line growth and the figures on the P&L at the end of the working week. The investment banks who are implementing Six Sigma have realised this and have refocused the strategy to complete quick win projects on defects like reducing the time it take to complete the 'new client dealing' process. What these projects are doing is allowing the traders to complete transactions faster and more efficient. thus meeting the client CTQ's and putting more $'s in the traders and sales persons books. These types of projects will increase the number of significant improvements across Banking / Financing industry.